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E-Commerce • Live Auctions

Aqua-Vault: Scaling a Premier DFW Coral and Reef Marketplace

Shopify-based e-commerce experience + live auction workflow (Coral-Vault)

Aqua-Vault Marketplace
UPS
Overnight Only
1-Hr
DOA Guarantee i Credit or replacement, shipping not reimbursed
2-Min
Popcorn Bidding i Extensions in final 2 minutes
21 Days
Coral Holds
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About Aqua-Vault

A leading innovator in the reef-keeping community based in Texas

The Client

Aqua-Vault is a Dallas–Fort Worth, Texas based saltwater aquatics retailer serving reef hobbyists nationwide through a Shopify storefront and a live auction ecosystem. They run scheduled coral auctions (with "popcorn" bidding rules) and back purchases with clear shipping, hold, and DOA policies designed for live livestock.

  • Live coral auctions (hosted via their auction portal)
  • Popcorn bidding rules (2-minute extensions)
  • UPS overnight shipping workflow
  • 1-hour DOA claims process (credit/replacement)
  • Coral hold policy up to 21 days
  • Custom aquariums and service offerings

Website: aqua-vault.com

Aqua-Vault Coral Collection

The Challenge

Bridging the gap between fragile livestock and high-speed bidding

Key Challenges

Bringing live livestock and high-tempo auctions online creates constraints most e-commerce stores never face: real-time bidding behavior, strict shipping timing, and trust-building policies that protect both buyer and seller.

Innovative Solutions

Proprietary bidding systems and Shopify optimization

⏲️

Popcorn Bidding

Implemented auction logic aligned to Aqua-Vault’s rules: when a bid is placed in the final 2 minutes, the timer extends by 2 minutes until bidding stops.

📦

Shipping Workflow & Policy UX

Built flows around Aqua-Vault’s shipping-box model and UPS overnight-only policy, including clear selection of shipping day/box and checkout messaging that matches their cutoff timing expectations.

🛡️

DOA and Hold Policy Clarity

Surfaced the practical reality of live-arrival coverage: DOA claims must be initiated within 1 hour of delivery and, when approved, resolve via store credit or replacement. Coral holds are supported up to 21 days.

Ready to scale your e-commerce brand?

Let's create a digital presence that drives real e-commerce results, just like we did for Aqua-Vault.